Hospitality Guest Experience Platform

Branded digital guest experiences for modern hospitality.

NearStay helps hotels, serviced residences and hospitality groups deliver branded digital guest experiences that bring property information, guest support and curated local discovery together in one mobile-first web app - no download required.

No app download White-label by property Built for multilingual guests
NearStay Concierge Experience guest guide — Lumière Maison example NearStay Concierge Experience guest guide — second view
The Platform

A guest guide that feels like part of your hotel.

NearStay gives each property a branded mobile web experience for hotel information, guest services, local discovery, language support and concierge-style features. Guests access it instantly through a QR code or link, with no app download required.

Hotel services

Property information, amenities, services and useful contacts presented within the property's own branded experience.

Nearby essentials

Curated local places, transport options and practical area information adapted to the property's location and guest profile.

Multilingual support

Guest-facing phrases, food allergy reference cards, and language support for international visitors navigating an unfamiliar city.

Premium concierge modules

Curated local recommendations, saved places, and an elevated guest experience for properties that want to go beyond the basics.

Product Range

One platform. Two ways to support every stay.

Both products are white-labeled to your property, delivered via QR code or link, and built for international guests, with different levels of content depth and local discovery.

NearStay product range — Essentials Guest Guide and Concierge Experience side by side
Essentials Guest Guide

Essential. Practical. Property-ready.

A lightweight branded guide that helps guests access key property information, return confidently, communicate locally and find practical stay support without waiting at reception.

Concierge Experience

Curated. Local. Elevated.

Everything in Guest Essentials, plus curated nearby places, location-aware discovery, saved places, richer service pages and premium local modules adapted to the property.

NearStay white-label guest guides adapted for different hotel brands and property types
White-label

Your brand. Your guide. Your guest experience.

NearStay adapts to each property's identity, location and service style including branding, imagery, guest information, languages, services, local recommendations and selected modules. The guest sees the property first; NearStay powers the experience behind it.

  • Custom branding per property
  • Property-specific services and information
  • Curated local content for each location
  • Multi-language support for international guests
  • Reusable structure across multiple properties
Who It's For

Built for hotels, serviced residences and hospitality groups.

NearStay can support a single property or a multi-property portfolio, while keeping each location's branding, guest information, services and local recommendations individually tailored.

NearStay digital guest guide for boutique hotels

Boutique hotels

A branded digital touchpoint that reflects the character and service style of the property.

NearStay digital guest guide for serviced residences — Arbor Suites example

Serviced residences

Practical property information and local support for guests staying longer and navigating an unfamiliar city.

NearStay digital guest guide system for hotel groups

Hotel groups

A consistent guest-guide structure across multiple properties, with branding, content and services adapted locally.

NearStay digital guest guide for resorts and coastal properties

Resorts & destination properties

Guest information, practical support and curated discovery adapted to destination-led stays.

First Market Edition

Built for Bangkok. Designed to travel.

Bangkok is NearStay's first market edition, designed around the practical needs of international guests navigating the city.

The Bangkok Edition combines property information, return-to-hotel support, local communication tools and curated nearby discovery within a branded guest experience.

The same NearStay structure can be adapted to other destinations, languages and hospitality environments.

Explore Bangkok Edition →
Wat Arun temple in Bangkok at sunset

Thai Phrase Help

สวัสดีครับ/ค่ะ
Hello
ขอบคุณครับ/ค่ะ
Thank you
ขอโทษครับ/ค่ะ
Excuse me / Sorry
กรุณาพาไปโรงแรมนี้
Please take me to this hotel
How It Works

From hotel details to guest-ready guide.

A straightforward setup process, with no app development or complex technical integration required from the property team.

Share your property details

Branding, imagery, services, guest profile, languages and local priorities. We gather what is needed to shape the experience around your property.

We configure your guide

NearStay adapts the branding, property information, service content, local recommendations and selected modules into a guest-ready mobile web experience.

Guests access it instantly

Via QR code or direct link. No app download or app-store installation required - guests simply open the guide in their mobile browser.

Get in Touch

See what NearStay could look like for your property.

Share a few details about your property and we'll show you how NearStay can be adapted to your brand, guests, location and service style.

Email: hello@nearstay.app

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